Collection Dates

Collecting Your Order

Collection from campus is free. 

Students commencing placement in January and February will be able to collect their order on campus in December and January, as the items become available. You will be notified that your items are ready via a Ready for Collection email. This email confirms that your order (or part of your order) is available and includes detailed collection instructions.

Students commencing placement in March onwards will be able to collect their order on campus during Orientation and Week 1, collection information below. 

Collection Location and Hours

Times will be advised via email once confirmed.

 

What to Bring

When collecting your order, you must present:

  • A valid Student ID card for verification

  • Your order confirmation email or Ready for Collection email

Orders cannot be released without valid identification.

Partial Collections

Some uniform items may not be available immediately. Orders may be partially fulfilled, and you’ll receive separate collection notifications as each part of your order becomes available.
There is no additional cost for collecting items in multiple stages.

Processing Time

Orders are processed as stock becomes available. You’ll receive your Ready for Collection email once your items are prepared and checked for release.
Please wait for this email before visiting the collection point — we cannot release orders that are still being processed.

Someone Collecting on Your Behalf

If you’re unable to collect your order personally, another person may collect it for you. They must bring:

  • A copy of your Ready for Collection email

  • A written or emailed authorisation from you (including your student ID number and the collector’s name)

  • Their own photo ID

Orders cannot be released without these documents.

Need Help?

If you have any questions about your order collection or availability, please contact us via our form here - Contact Us – Adelaide University Uniform Replacement Store